1-on-1 Tech Support
Book a Librarian: 780-985-3472 or email email@example.com
Library staff are not trained technology specialists. We are only able to offer basic assistance, and may not be able to answer all of your questions. We cannot troubleshoot or repair broken or malfunctioning devices or software.
Library staff cannot be held responsible for any errors or unsuccessful applications if assisting patrons with creating or filing any official documentation including, but not limited to: resumes, government forms, legal documents, or credit card applications. Library staff have the right to refuse assistance, or withdraw consent to continue providing assistance, if they no longer feel comfortable.
Wondering how to use any of the library's eResources? Unsure of how to access eBooks or audiobooks? Need help with a new device such as a phone, tablet, or laptop? We can do our best to offer you some assistance!
1-on-1 technical support is offered in 45 minute sessions, by appointment only. Please inform library staff about the assistance needed when booking an appointment, so that they can be prepared to help you. Please show up to your appointment in a timely manner. Missed appointments will need to be rescheduled, and multiple missed appointments can result in the loss of booking privileges.
Don't Forget: Bring your device with you to your appointment if you require device support!
Appointments are available to book at the following times:
10:00AM - 10:45AM
Monday, Tuesday, Wednesday, Friday
4:00PM - 4:45PM